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12 minute read

October 30, 2025

Trying to Figure Out Gen Z Workers? Here’s Some Advice From an SME Boss

With 90% of his employees from Gen Z, PAL Line Managing Director Andy Poh shares his experiences in getting their best, and being a better employer for them too.

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gen z workers vs employers

Let’s face it — there’s a big disconnect between younger workers and employers these days.

How bad can this gap be, you ask?

Well, a recent study by Becoming You Labs , an academic research organisation in New York, asked 2,100 hiring managers to understand what they looked for in candidates. They also reached out to Gen Z employees to learn about their professional priorities.

And here’s what hiring managers prioritised in what they wanted in candidates and workers:

  • Achievement (30%)
  • Learning (22.8%)
  • Hard work (22.4%)

However, only 2% of the Gen Z employees surveyed ranked all three of these values among their top priorities. Instead, they preferred:

  • Well-being and self-care
  • Authenticity and expression
  • Helping people

Even though this survey was done overseas, these sentiments aren’t too far off touch from Singaporean’s Gen Z’s and younger workers.

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In a recent survey conducted by CNA’s Money Mind among youth aged 21 to 28, 53% of Singaporean respondents in viewed flexible work arrangements as their top priority when it came to choosing an employer.

“Gen Zs in general just want to feel like their boundaries are respected and their work is being valued,” fresh graduate Charlotte Ang said to CNA.

“That’s why I think to a lot of Gen Z, a work-from-office mandatory arrangement might not make sense because you feel very controlled. It seems to convey a lack of trust.”

In this podcast, we speak with Andy Poh, managing director at PAL Line, a global shipping and logistics company in Singapore.

He spoke at a recent Workforce Singapore Employers Connect event on managing the needs of Singapore’s Gen Z employees.

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In this podcast, he shares with us more tips to help both local employers and younger employees bridge their differences. Learn more here!

Key Highlights to Listen to

  • (2:50) Understanding the psyche of Gen Z workers
  • (3:49) “If the company isn’t loyal to me, why should I be loyal to them?”
  • (4:21) Why Gen Z workers are different, and how to manage them to success
  • (6:53) What these younger workers can bring to the table, and why it’s your loss not to use them

 


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