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5 minute read

How to Navigate Virtual Job Interviews

So what are the common platforms used by recruiters and hiring managers when you can’t physically meet at an office or worksite?

Globally, Covid-19 has seen much of the workforce move from physical, face-to-face interaction to the virtual, online world.

As a result, many job interviews are now being conducted virtually in Singapore, with recruiters and hiring managers requiring candidates to get organised and prepared quick-smart, ensuring they are set up with the right technology, connections and etiquette.

FaceTime, Facebook Messenger, even Instagram Live and stories, have helped us to grow accustomed to communicating socially via screens (mainly on our mobile phones or tablets). But when it comes to job interviews, there are numerous additional considerations to be taken into account when preparing for your online job interview, whether it’s through Skype, Zoom, or any other communication platform. 

Importantly, just because you are not physically present does not make the interview any less formal.

It’s incredibly valuable to be familiar with these popular video interview platforms:

A simple Google or YouTube search can provide you with a quick introduction, tour and tutorial of how these platforms work. By doing so, you’ll avoid any additional stress that comes with navigating new technology — you’re dealing with enough pressure for the interview as it is.

What else do you need to know for navigating virtual calls and video interviews?

It’s not as scary as you think. A lot of jobseekers have said it’s more intimidating to meet face-to-face but by being in a comfortable and familiar environment at home, it’s one factor that you have control of.

On the other hand, if you find you are not set up to do an online job interview at home, run through the following options:

  • Ask family or friend if you can conduct the interview at their place
  • Ask a work colleague if they can lend you their laptop
  • Reach out to your network for use of their office’s spare meeting room
  • Research co-working spaces and one-time shared office facilities (this will come at a cost)

Whether or not you’ve had a video interview before, read our updated checklist below to ensure you give yourself the best chance at impressing your interviewer via video call.

Hot tips for video interviews

  • If you’re using your mobile phone, do not hold it in your hands in selfie mode. Find a way to prop it up either on a stand or shelf — and consider the angle of the camera. The interviewer should not be looking up your nose or seeing your side profile.
  • Conduct the interview indoors. Just because you have a mobile phone or laptop, doesn’t mean you should do it at the beach or the park.
  • Don’t conduct your video interview on the couch.
  • Do a test run with a friend or family member. Check connection, lag, microphone, volume, lighting and outside noise. If you already know the platform that will be used for the video interview, create an invite with a friend, and test that the weblink or app opens up and connects successfully.
  • Your interview attire should be what you would otherwise wear to a face-to-face interview. Some candidates think that just because they’re at home means they can stay casually dressed. That will not bode well with the recruiter or hiring manager. At the same time, only dressing your top half should be done with caution – people have been known to stand up or grab a glass of water, only to reveal they are not appropriately dressed for their bottom half.
  • Related to the point above, ensure you have a glass of water nearby. You may get a dry throat from talking and getting up to leave the interview is not only rude but it will ruin the momentum.
  • Still on the topic of interview attire, be wary that some colours and patterns will not translate well on camera. Avoid anything too bright or clothing with stripes, patterns or checks.
  • Watch your posture. You may appear slouched on screen so make sure you’re seated comfortably but also upright. It helps to check how you appear beforehand in the ‘video preview’ settings.
  • Ensure your interviewer is not looking at a zoomed in close-up of your face. A good distance is a headshot or having your shoulders in shot, depending on the space you have around you.
  • Show you’re engaged and try to make a connection. Natural physical cues are diminished due to screens. Show engagement by nodding your head or responding every few minutes. You will otherwise appear bored or not focusing on the discussion. Also find a way to establish rapport so that the video interview is not so clinical.
  • Have a pen, notepad, questions and your CV in front of you. A video interview from home means taking notes or referring to your CV and list of questions is generally acceptable, as long as you’re not fully relying on them or causing you to forget to interact.
  • Accept that because of technology, no matter how good your connection is, there will be lags or buffering or sound cutting out. Leave more gaps of silence between questions and answers, and don’t be afraid to ask your interviewer to repeat themselves if sound does cut out.
  • Related to the tip above, ending the video interview may not occur as naturally as it does in person. Ensure you have asked all your questions and find out what steps are next. When you say goodbye, stop yourself from saying goodbye again once the interviewer has responded. You will end up in a cycle of repeating yourself. Wait until they’ve responded, then hang up.
  • Ensure you have officially logged off before you relax. A lot of candidates have reacted without realising the video call was still connected.

 The good news is, despite the current climate of uncertainty due to Covid-19, companies and recruiters are still meeting candidates.

So now is not the time to be complacent or assume there is a hiring freeze everywhere – you may still land a new role.

While it’s highly unlikely that you will be asked to attend a face-to-face interview any time soon, demonstrate your preparedness when you speak to your recruiter on the phone, or when replying to their email by stating you are setup and ready to do the interview virtually.

Video calls and video interviews can be highly effective when you prepare and practice — going forward, it will be the standard process and expectation for most jobseekers, as Covid-19 continues to impact the hiring process.

Importantly, know that if you’re using a professional recruitment consultant, they are also adjusting to the new reality, so reach out for help if you have any questions or concerns.

This article is contributed by Michael Page.

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