Information technology (IT) and tech professionals work with our public healthcare and the private sector to lay the tech foundation for a healthier nation.
These professionals are responsible for introducing, developing, sustaining, and enhancing diverse hospital systems and applications such as HealthHub and the National Electronic Medical Record, innovative solutions like telehealth technologies and remote monitoring of patients at home, and more.
As part of a growth industry, IT and tech professionals entering the HealthTech scene can anticipate being part of transformative projects that aim to improve the health of millions of people every day in Singapore.
Opportunities are abound as the nation embraces sustainable and innovative technology strategies.
With the rise of prominent trends like generative artificial intelligence (GenAI), AI-assisted medical imaging technology, remote patient monitoring, and greater emphasis on cybersecurity in healthcare, professionals with expertise in data analytics, machine learning, cybersecurity, robotics, and more can actively contribute and have an impactful career.
IT and tech professionals must however navigate complex workflows and adhere to robust cybersecurity measures. This is to ensure that patients’ sensitive data is secured and compliant with healthcare data protection laws and regulations.
Navigating these challenges require a combination of technical expertise, industry knowledge, and effective communication skills.
Here are five IT and tech jobs, their roles and responsibilities, and why they’re needed in HealthTech in Singapore.
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Learn more about being a data analyst
Roles and responsibilities
Thoughtful and strategic decisions are often rooted in reliable data, and this is where the expertise of a data analyst becomes indispensable. To meet real-world business needs, a data analyst must first define and digest challenges effectively and translate these needs into analytics.
Technical skills come into play as data analysts collect data from internal systems and external sources meticulously. They delve into dataset analysis by performing statistical, algorithmic, mining, and visualisation techniques while ensuring that the data is assessed for quality and prepared for advanced analysis.
A data analyst would hence require a broad knowledge of statistical and data mining techniques and be proficient in software like R, Python and Jupyter Notebook. Experience with data visualisation tools like Tableau would be an added advantage.
Career paths
An associate data analyst will advance to a data analyst and further their career as a senior data analyst. A senior data analyst sets the strategy and approach for improving the data quality for projects, works with various stakeholders, recommends new processes to be put in place, and educates key personnel at various healthcare institutions.
Learn more about being a software engineer
Roles and responsibilities
Software engineers play a pivotal role in developing, implementing, and optimising applications.
They collaborate closely with systems analysts and contribute extensively to the development of innovative healthcare application platforms and solutions in a full Software Development Life Cycle (SDLC).
They actively conduct peer code reviews and refine user requirements, ultimately enhancing system performance for the transformation of Singapore’s HealthTech landscape.
Software engineers need to be equipped with strong knowledge of coding practices and technical knowledge such as C#, ASP.NET, JavaScript, and MS-SQL and more. Experience with Scrum and Agile development methodologies is recommended.
Career paths
Junior software engineers will progress to lead engineer roles, specialising in specific HealthTech applications and systems.
Learn more about being a systems analyst
Roles and responsibilities
Systems analysts are involved in conducting requirements analysis, system implementation, and providing ongoing application support.
They will need to build strong rapport with business users, identify their needs and convert these into system specifications.
Having knowledge of hospital processes and workflows will be greatly beneficial to the work of a systems analyst in healthcare.
A systems analyst will work closely with different stakeholders, functioning as the bridge between users and technical staff throughout the solution implementation cycle and collaborating with developers and vendors to ensure requirements are incorporated into system design.
Additionally, they will conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions to implement.
Planning and coordinating end-user training for any system implementations or enhancements is part of the change management facilitation process.
A systems analyst will also be tasked with providing round-the-clock application maintenance support when necessary and should be readily equipped with the skills to conduct proper project documentation to monitor and track progress status.
Career paths
Junior system analysts will progress to senior system analysts, specialising in specific HealthTech applications and systems.
Learn more about being a systems engineer
Roles and responsibilities
Within the scope of a systems engineer is to play a critical role in developing innovative and secure systems ensuring the optimal performance and availability of end-user systems.
They are an integral part of a team responsible for providing primary support and implementing solutions; thus, they are required to resolve complex issues, demonstrating proficiency and efficiency in identifying problems and devising effective solutions.
The main responsibilities encompass setting system administration processes and developing systems while ensuring that system administration is aligned with the overall strategic IT service direction and business needs.
Defining system requirements for new technology implementations and preparing for system expansion are part of the development process too.
Career paths
Systems engineers would progress to senior systems engineers after collecting hands-on experience in implementing projects as well as performing system administration activities for back-end systems.
A senior systems engineer is required to plan and oversee system upgrades and migration, ensuring that systems are current with the latest patches.
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Learn more about being a cybersecurity analyst
Roles and responsibilities
Cybersecurity analysts perform real-time, detailed analysis of system usage patterns and take the lead in investigating suspicious activity in the healthcare IT ecosystem and across medical devices.
They conduct proactive evaluation, testing and monitoring of products, networks, systems, and infrastructures, playing a pivotal role in safeguarding data security.
They also respond to user incident reports and document them while applying the necessary security policies and procedures to ensure regulatory compliance.
Additionally, they provide recommendations for continuous process improvements to reduce the risks of cyber threats.
Career paths
Associate cybersecurity analysts may further their careers to take on managerial positions in distinct domains of healthcare data security or related fields to hone their expertise.
What certification matters for such tech roles, and why do they matter?
As an IT or tech professional, obtaining certifications validates one’s technical skills and knowledge to carry out the job scope, providing confidence to the employer.
Industry-acknowledged certifications will enhance professional credibility and may also be a sign of commitment and willingness to upskill—a factor that many companies are currently emphasising.
Many IT and tech professionals are encouraged to further their professional development via courses and certifications.
This article is contributed by Synapxe, Singapore’s HealthTech agency enabling technology innovation in the public healthcare sector.
